Hospitals and health systems in the USA and India
A secure telemedicine platform connecting patients and doctors on web and mobile
We developed and maintained a HIPAA-focused telemedicine platform with HD video consultations, virtual waiting rooms, e-prescriptions and EHR integration – accessible from mobile app and web.
Our team's experience: this project was delivered by members of the KawiITHub team before the company was founded.
The challenge
Hospitals needed to offer care to patients who could not easily visit in person, without adding more administrative work for doctors. Any solution had to protect sensitive patient data, meet HIPAA requirements in the USA and fit into existing clinical systems such as Epic and Cerner EHRs.
Our solution
Our team led requirement analysis, design and development of the platform's Web APIs and database, and supported the mobile app and web portal. We worked in an onsite–offshore model with the client's clinical and IT teams, managing UAT, releases and ongoing enhancements.
- Secure HD video and audio consultations
- Virtual waiting rooms with patient queue management
- Patient history and vitals displayed during the consultation
- E-prescriptions and diagnostic test ordering during the call
- Integration with EHRs (Epic, Cerner) for clinical documentation
- Access through the mobile app and web portal
Technology
ASP.NET MVC, C#, Web API, SQL Server, SharePoint, mobile app and web portal
Results
- Patients can consult doctors remotely from their phone or computer
- Consultation notes flow into the EHR, reducing duplicate documentation
- Standardised, secure virtual-care workflow across hospital teams
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